FAQ’s

Delivery time depends on your location

• Standard Delivery in Karachi within 24-72 hours

• Express Delivery in Karachi within 24 hours

• All over Pakistan within 2-5 working days

• All orders received on Sundays and on Pakistan’s National Holidays will be processed and shipped on the next working day

• Slight delays are expected for deliveries during busy shopping season or mega sales event.

• On orders above the value of Rs.15,000, we will need an advance payment. Customer will be contacted for payment information on order confirmation and further details will be communicated then

The delivery charges are of the delivery partner and not ours. We try our best to absorb most of the cost and pass on as little as possible.

• Standard Delivery in Karachi is PKR 100 Only (Flat Rate)

• Express Delivery in Karachi is PKR 200 Only (Flat Rate) 

• Standard Delivery in Other Cities is PKR 250 Only (Flat Rate)

Yes we offer same day express delivery in Karachi.

We have several payment methods. We are offering nationwide shipping All Pakistan Especially including major cities like Karachi, Lahore, Islamabad, Multan, Faisalabad, Peshawar, Gujranwala, Gujrat. 

1. Cash on delivery all over Pakistan.

2. Online payment through Credit/Debit Card

3. Online payment through Jazz Cash

4. Online payment Bank Transfer.

If your product is defective / damaged or incorrect/incomplete at the time of delivery, please contact us within 24 hours.

Your product may be eligible for refund or replacement depending on the product category and condition.

Conditions for Returns

1. The product must be unused, unworn, unwashed and without any flaws.

2. The product must include the original packing, tags, user manual, freebies and accessories.

3. The product must be returned in the original and undamaged manufacturer packaging/box. Do not put tape or stickers on the manufacturer’s box.

4. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

If your product is eligible for a refund, please send your bank details to order@tryit.com.pk to claim the refund.

We will process your refund after receiving the return item. It takes 5-7 Days.

We have been selling imported groceries since 2014.

We are located in Karachi.

Our contact number is +92 334 001 7867.